If you signed up on our popup, you'll need to click the link emailed or texted to you in order for the 20% cashback to apply to your order.

Qualifications for 20% Cashback:

• Order is over $115.00
• No other discount codes are used - if a discount code is applied, you will not qualify for 20% cashback

This offer is not a 20% discount, rather it is for 20% cash back.

Please check your inbox after a qualifying purchase, where you will receive an email to redeem your CashBack.

You just need to complete the CashBack redemption form, and then you can select your preferred CashBack redemption method.

Depending on where you purchased you can redeem your CashBack as either a Visa prepaid card or a bonus gift card to the brand’s store. 

Please message help@fluxfootwear.com immediately with your request. We will have to cancel your order so you can place a new one using only the discount code.

We trust you, but to ensure that fraudsters don't take advantage of the CashBack system, there is often a holding period that corresponds to the return or refund period of the brand. Please see your brand's specific terms for information on if, and how long, the holding period is.

As soon as you confirm your selection, we will provide you with details about your bonus gift card. If the brand has a return period, you will have to wait 30 days to be able to use your gift card.

Purchase anything from our site and enter your gift card number on the checkout page. Make sure to use the same email address when purchasing.

As soon as you confirm your selection, we will provide you with details about your Visa prepaid card. You will have to wait 30 days to be able to use your Visa prepaid card.

Anywhere that accepts Visa, which is over 44 million merchants in more than 200 countries and territories.

Once you select a Visa prepaid card, we will send you an email with details about your selection and a secure link to the details of your card. If you can’t locate that email, please reach out support@getfondue.com with your exact CashBack details and we’ll help locate your Visa prepaid card.

Once you select a Visa prepaid card, we will send you an email with a secure link to the details of your card. For statement details, please email us at support@getfondue.com with the last four digits of your Visa prepaid card.

This card is like any other Visa debit card and may be refused due to several reasons. Check that your card still has a sufficient balance. Also double check that you added the correct card number, name, and address. If you are still experiencing issues, please email us with all the details of your charge at card@getfondue.com and we will be happy to help!

Email us at support@getfondue.com and we’ll be happy to assist!