I first bought the adapt runners over a year ago and they have been the most comfortable running shoes I have ever worn. I reordered two new pairs as my pair from a year ago was wearing out from normal running wear and tear. The newer model from a year later seems slightly more narrow. I compared it with my older shoe and their is definitely a slight difference in fit (and I truly don’t think it is that the older one is more “broken in”). While I don’t think the difference is enough for me to return them as they still feel pretty comfortable, it is disappointing to know that they altered their original product to a more narrow version when the whole point of the shoe is to have a wide toe box. There aren’t a ton of options for people with bunions and wide feet, so discouraging to see the company narrow the toe box. In the photo, for reference, the black shoe is a little over a year old and the gray shoe is brand new. And I purchased the same size- 7.5W/6M

Got the adapt runners in tennis ball yellow

They were a bit to small

I originally saw as for the trail shoes in so figured I would just exchange for those since the same price at the time…

But that didn’t go so well

When going to exchange portal I was offered different options to exchange

But some how the shoe I wanted wasn’t an option…

When emailing “customer service” they said they can’t exchange them because there’s a limited number or some bs

But I could go pay another 140$ for them and they would be on the way.

Maybe it’s just me but that makes zero sense. You have them to buy but not exchange for brand new ones I just bought and you can resell to make up for when I send them back…

There’s the 4 stars

I purchase the ones I want a month or so later, plan on buying for my wife and son too because the really are awesome…

They were on sale so didn’t have to use my 43$ “cash back” card I supposedly had…

Finally my 30 days to wait is up!

I happened to get an email stating “40% off when buying 2 seasonal runners”

Heck yes, although customer service is terrible I’ll still by my family a pair because it’s a good product

Pick two pair and the total is nearly 300$

No coupon code in email

I’ll email them

Maybe they will help this time

Since I have my 43$ too, I’ll order the runners in solar red as well and wait for reply

Type in my cash back code…

“Invalid coupon code” that I copied and pasted btw

Tried again

Invalid

I’ll send another email

That was…