US: If for any reason you're not completely satisfied with your purchase, we offer a 30-day money-back guarantee for returns and exchanges, as long as the shoes are in like-new condition. While exchanges are free, returns will incur a $15 shipping and processing fee.**
(To ensure the shoes are not damaged in any way, we encourage you first try the shoes on with socks on, on a carpeted surface.)
If there is a problem with your shoes that was our fault within 1 year of your original purchase, we'll replace the product completely free of charge. Just reach out to us at firstname.lastname@example.org first so we can send you a return/exchange label.
*Socks are not eligible for returns or exchanges.
**Black Friday/Cyber Monday Sales: We accept exchanges, but not returns on these sale items.
For international returns, please ship your shoes back to us at the address below. We cannot cover the cost of return shipping for international orders. We will refund you as soon as we receive your return.
4817 N 56th Suite #50
Lincoln, Nebraska 68504
We do not directly support international exchanges at this time, but if you would like to order a different size, simply go to the product page and purchase the new item.